ACCEPTANCE OF TERMS
The Terms of the Agreement will commence on the date the Client enrolled for our Services and will end when terminated by either party in accordance with the Terms and SLA. NPD has the authority to use its identifying mark that might come in the form of Logo, Design, URL or any types of brand identity to all websites produced from here and it will come into force without any consent of its customers or clients.
DESCRIPTION OF SERVICE:
NPD may provide Client with one or more services, included but not limited to, following: Website Design & Development and affiliated products/services, Internet Marketing, Mobile Application Development, Content Development, and/ or Maintenance and Support Services. Unless explicitly stated otherwise, any new feature that augments or enhances the Services shall be considered to be part of the Services. NPD reserves the right to modify, suspend or discontinue the Services (or any part thereof), based on non-cooperation, non payment, or unwanted delay from client, at any time, without notice. Client expressly agrees that Client, or any related third party, shall not hold NPD or its suppliers liable for any losses, damages or consequences whatsoever from such modification, suspension or discontinuation of the Services.
ACCESS TO INFORMATION:
To access NPD Services or NPD Websites Client may be asked to provide certain registration details or other information. By accepting these terms & conditions, the Client hereby acknowledges that all the information provided by the Client will be correct, current, and complete. If NPD believes the information that the Client has provided is not correct, current, or complete, NPD has the right to refuse Client access to any NPD Websites or Services or any of its resources, and to terminate or suspend Clients account at any time. Calls may be recorded for training and quality purposes.
CHANGES TO WEBSITE:
NPD hereby declares that The Company has sole right to change or remove the website (temporarily or permanently) or any part of it at any time, without notice. NPD shall not be liable to anyone (Client, third-party vendor or user) for any such changes or removal.
DATABASE, E-COMMERCE & APPLICATION DEVELOPMENT:
NPD is not liable for any losses caused by any software that is created for the client. Though we take every care to ensure the products are accurate and error-free, the ultimate responsibility remains with the Client to ensure that all products and software are functioning properly before use. Where site and applications are developed on servers that are not provided by NPD, the Client will be responsible to provide and/ or seek any information, support, additional software and/ or co-operation relating to the server required for application to be developed correctly. For developing large applications, the Client will be responsible for providing a suitable testing environment, identical to the Client’s final production environment. Any application or programming pertaining to a website developed by NPD, the Client is expected to fully test them before making the same generally available for use. NPD will endeavour but not obliged to correct errors, “bugs” or other issues are found in the website developed by us after the site is live to meet the standards of site’s function outlined in the brief.
We will make every effort to ensure that the design of the website and any other work done by us is error free; however, NPD will accept any responsibility for losses incurred because of malfunction of the website or any part of it. NPD will be the rightful owner of the web server, website, graphics, content, and any programming code until the Client pays all outstanding accounts in full. Any work done by NPD will remain our property and copyright of NPD, unless otherwise agreed, and may be resold or commercially reproduced only with the permission of NPD. NPD will not be liable for any copyright infringements that are caused due to materials submitted by the client. Any additions to the brief where NPD makes no charge will be done at the sole discretion of NPD and for such additions NPD will not accept any responsibility to ensure that such additions are error free. We reserve the right to charge the Client accordingly for any correction to these additions or for further additions. NPD will not be responsible for any loss of earnings, compensation or costs incurred due to any work carried out by the Client, on behalf of the Client, or by any third-party agents appointed by the Client. NPD is not liable for loss of earnings, compensation or costs incurred because of the unavailability of the website, servers, software or other material provided by its agents.
CANCELLATION & REFUND POLICY:
All amounts owed by the client to NPD for Services rendered prior to the verified cancellation date must be paid in full. There will be no prorating for partial months throughout the Agreement. Due to account security and privacy concerns, all billing related questions and cancellation requests MUST be made in writing or via email.
Cancellation requests will only be processed if made by the initial authorizing party and if received in writing. There will be no refunds of any monies for any cancellation requests made after the cooling-off period of 48 hours from the time of order. For security and training purposes, all calls, inbound and outbound, made through NPD corporate offices are digitally recorded and the recordings form a part of the verbal contract between NPD and the client.
Any cancellations done after the cooling-off period by the client, for any reason, will lead to a full payment of the agreed price and immediate termination of the contract, unless otherwise mutually agreed between NPD and the Client.
NPD owns or has the license to or otherwise permitted by law to use the trade marks, copyright and intellectual property rights of the site and its content including (but not limited to) the website design, graphics, text, source codes and all software connected with the website. Using this websites, you are agreeing to access the content only for your personal and non-commercial use home use. You cannot download, copy, transmit, reproduce, store, distribute or sell the content without the prior and written consent of NPD.